Razorpay: Empowering Businesses with Cutting-Edge Financial Solutions

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. This innovative company has been at the forefront of building a new-age banking hub (Neobank) for businesses in India. Razorpay’s mission is to enable seamless financial and payment experiences for businesses of all shapes and sizes.

Initially established as a B2B payments aggregator, Razorpay now processes billions of dollars in payments for millions of businesses across India. Today, it stands as a full-stack financial services organization, offering modern payment and banking solutions powered by robust technology to address every aspect of the financial journey for businesses.

Transformative Financial Services

Razorpay’s evolution reflects its commitment to simplifying and reimagining business financial operations. Here are the core services it offers:

1. Payment Solutions:
   • Razorpay simplifies payment acceptance, enabling businesses to handle transactions seamlessly across multiple platforms.
   • The organization processes billions in payments annually, assisting businesses of all scales.
2. Business Banking (Razorpay X):
   • Razorpay X revolutionizes how businesses manage their finances by offering intuitive banking services.
   • It aims to streamline business banking operations for improved financial efficiency.
3. Capital Solutions (Razorpay Capital):
   • Razorpay provides businesses with easy access to capital, enabling them to grow and expand.
   • Millions of dollars in loans have been disbursed to thousands of businesses in the past year alone.

Roles and Responsibilities

Razorpay is actively seeking talented individuals to join its mission-driven team. Here are the key responsibilities and expectations for prospective team members:

Responsibilities	Details
Monitor Transactions/Merchants	Analyze risk or fraud and take necessary actions immediately.
Handle Transaction Queries	Resolve discrepancies and disputes effectively and promptly.
Collaborate with Banks and Cybercell	Manage chargebacks and customer disputes to minimize financial losses.
Engage with Stakeholders	Address and resolve queries from merchants or customers.
Risk Reduction	Propose innovative methods to improve processes and minimize risks.

Skills and Experience

To thrive at Razorpay, candidates should bring a combination of skills and experience that align with the company’s dynamic environment:

Skill/Experience	Details
Experience	1-2 years in risk/fraud management or transaction monitoring.
CRM Knowledge	Familiarity with customer support tools like Freshdesk.
Interpersonal Skills	Friendly demeanor for effective communication via phone and email.
Communication Skills	Strong verbal and written communication abilities.
Listening Skills	Ability to anticipate and resolve queries across diverse stakeholders.
Attention to Detail	Exceptional organizational skills and ability to detect anomalies quickly.
Initiative	Proactive problem-solving for unexpected issues in deliveries or transactions.

Equal Opportunity Employer

Razorpay is committed to fostering an inclusive and diverse workplace. The company follows an equal opportunity employment policy that does not discriminate based on gender, religion, sexual orientation, color, nationality, age, or any other factor. Razorpay welcomes applicants from all communities and backgrounds worldwide.

Join Razorpay and become a part of an organization dedicated to empowering businesses and redefining financial landscapes in India.

Apply here: Click to Apply